For order queries contact – online@obrienswine.ie
For any other queries contact - hello@obrienswine.ie
Delivery usually takes 2-3 working days, but during busy periods such as Black Friday and Christmas, deliveries may take longer.
From the 1st January 2025, our shipping costs are changing.
Shipping on orders to the Republic of Ireland is €8.99 per address and free on orders over €150 to a single address.
Shipping on orders to Northern Ireland is €12.99 per address and free on orders over €150 to a single address.
For store opening hours, please click HERE.
If you would like to return or exchange your order, you have 30 days from the day you receive your order to do so. If you decide to return or exchange, please first contact online@obrienswine.ie or call 01 269 3139 to let us know your intention and how you wish to handle the return.
Orders can be shipped back to our warehouse at our head office (customers will have to cover the delivery fee).
Or
Orders can be returned free of charge to any O’Briens store. See here for the full list of store locations. Please note: Your original confirmation email will be required as proof of sale in order for us to process your refund.
Refunds will be made to the card used in the transaction. Stores cannot refund orders in cash. It will take 7 days for your refund to be processed.
Is there a minimum order amount to shop online?
There is no minimum order when shopping with us online.
Can I send my order as a gift?
Yes, we have many gifting options to choose from. We have pre-made gift sets and gift vouchers available here. You can also include a personal message at the checkout stage, which will appear on a branded gift card in the parcel.
Where’s my order?
Your tracking number is issued via email when your order is shipped. You can track your parcel here: https://dpd.ie/tracking.
If you have any questions about delivery or would like to check the status of your order, please email online@obrienswine.ie. Be sure to include your order reference number in your inquiry.
Can I cancel my order?
You can cancel your order up to the point of dispatch. Email online@obrienswine.ie with your order reference number.
Can I send goods to Northern Ireland?
Yes, we deliver to Northern Ireland. Delivery costs €12.99 and is free for orders over €150.
Can I return my order?
You have 30 days to return or exchange your order. Orders can be returned to our warehouse or free of charge to any O’Briens store (see the store locator here).
What do I do if my package hasn’t arrived or is damaged?
Contact us immediately at online@obrienswine.ie for assistance. We offer the choice of a replacement or a full refund, including delivery costs.
Can I collect my online order in-store?
We do not currently offer click-and-collect services for online orders.